How can I purchase tickets?

Tickets are available for booking through this website or at the entrance (unless we are at capacity). Tickets purchased on unauthorized websites or through scalpers will not be honored.

Can I reschedule my tickets?

Tickets can be rescheduled if the request is made no later than 24 hours prior to the event date. However, ticket availability for alternate dates is not guaranteed and is subject to a first come, first serve basis. For any questions or rescheduling, feel free to contact us at info@moiatlanta.com.

How long does it take to go through the museum?

The experience should typically last between 45 and 90 minutes.

Do you offer refunds?

As stated in our Terms & Conditions, all tickets are final sale and non-refundable. Additionally, merchandise items cannot be exchanged.

FAQ | Museum of Illusions Atlanta

Q: Where is the nearest parking?

DIRECTIONS: Museum of Illusions is located within Atlantic Station at 264 19th Street NW, Suite 2200, Atlanta, GA 30363. CAR PARKING: The parking garage can be accessed via 17th Street and State Street. Atlantic Station’s underground parking garage is FREE for 2 hours. Please see the Atlantic Stations website for parking rates. Atlantic Station | Atlanta, GA Park near the Lime Green Area #5 Stairwell or Elevator and go to the 2nd Floor for the museum entrance. BUS PARKING is available and complimentary when you book a large group. Before arrival, call Safety and Security at 404-961-7876 to get assistance with your charter bus unloading and parking. ACCESSIBILITY Guests may use their own wheelchair or contact the Atlantic Station concierge to borrow one (limited availability). A service animal must be on a leash or in a harness and under the owner’s control. There are very limited seating options along the museum’s path.

Tickets are available for booking through this website or at the entrance (unless we are at capacity).

Yes, we do. Gift a mind-bending experience with a digital gift card to the Museum of Illusions. Funds can be used on tickets and merchandise in the Illusion Shop.

Click here to buy.

Yes, unless we are at capacity. The best way to guarantee entry is to book online in advance. Keep in mind that we do not accept cash payments.

DIRECTIONS: Museum of Illusions® is located within Atlantic Station at 264 19th Street NW, Suite 2200, Atlanta, GA 30363.

CAR PARKING: The parking garage can be accessed via 17th Street and State Street. Atlantic Station’s underground parking garage is FREE for 2 hours. Please see the Atlantic Stations website for parking rates. Atlantic Station | Atlanta, GA

Park near the Lime Green Area #5 Stairwell or Elevator and go to the 2nd Floor for the museum entrance.

BUS PARKING is available and complimentary when you book a large group. Before arrival, call Safety and Security at 404-961-7876 to get assistance with your charter bus unloading and parking.

ACCESSIBILITY

Guests may use their own wheelchair or contact the Atlantic Station concierge to borrow one (limited availability).

A service animal must be on a leash or in a harness and under the owner’s control. There are very limited seating options along the museum’s path.

Ticket and merchandise purchases are non-refundable. If you are unable to make your reservation time, we are more than happy to reschedule you to a new date.

Ticket allocation and rescheduling are subject to local policy and availability and usually require at least 24 hours’ notice prior to the event date. Click the manage booking link on the upper right of your confirmation to reschedule your visit or add additional tickets. For any questions, concerns, or disputes, you agree to contact us in a timely manner at the following: [email protected]

The museum experience typically takes between 45 and 90 minutes, but there is no time limit, so you are welcome to explore at your own pace.

Yes, we are wheelchair accessible. There are a few rooms with slanted floors that are not as accessible but those can be bypassed on your visit.

No, food and drinks are not allowed in the museum.

Tickets are not required for children who are ages four and younger. They can enter MOI for free!

Complimentary admission is available exclusively to teachers and educators with valid school IDs. Teachers and educators are eligible for one complimentary admission per year. This offer is valid for walk-in visitors only. Please present your valid school ID upon entry.