FAQ

Tickets are available for booking through this website or at the entrance (unless we are at capacity). Tickets purchased on unauthorized websites or through scalpers will not be honored.

Yes, unless we are at capacity. The best way to guarantee entry is to book online in advance. Keep in mind that we do not accept cash payments.

As stated in our Terms & Conditions, all tickets are final sale and non-refundable. If you are unable to make your reservation time, we are more than happy to reschedule you to a new date if the request is made 24 hours prior to the scheduled date.

Tickets can be rescheduled if the request is made no later than 24 hours prior to the event date. However, ticket availability for alternate dates is not guaranteed and is subject to a first come, first serve basis. For any questions or rescheduling, feel free to contact us at info@moiatlanta.com.

The experience should typically last between 45 and 90 minutes.

Yes, we are wheelchair accessible. There are a few rooms with slanted floors that are not as accessible but those can be bypassed on your visit.

No, food and drinks are not allowed in the museum.

Tickets are not required for children who are ages four and younger. They can enter MOI for free!